Mail Forwarding | Mailbox | London Virtual Address



Verifying your account with us

As a regulated and licenced mail address provider, we need to ensure we comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements.

Two forms of ID are required for each person using the service; proof of identity and proof of address. If you are a limited company, we will also need a copy of your certificate of incorporation and proof of ID and address for all Directors.

Acceptable Documents

Proof of ID (one of the following):

  • Passport
  • Driving licence (with photocard)
  • National Identity card
  • HM Forces identity card
  • Employment identification card
  • Disabled drivers blue pass

Proof of Address (one of the following):

  • Gas or electricity bill
  • Telephone bill (excluding mobile phone bill)
  • Water bill
  • Mortgage statement
  • Council tax bill
  • Bank statement
  • TV licence

The proof of address document must be dated within the last 3 months, and it must show both your name and address.

Do your documents need to be notarised or certified?

UK residents

If you have a British Passport and a UK residential address, your documents do not need to be notarised or certified.

EU residents

Both your proof of ID and address documents must be certified by either a registered professional, i.e., a Doctor or Dentist, Solicitor, Accountancy firm, Bank, Post Office, Local Council, Police Officer, Teacher or Lecturer. The documents will need to be in English and accompanied by the relevant official stamp.

Non-UK and Non-EU residents

The documents need to be in English, notarised by a Public Notary, and accompanied by the relevant official stamp. You can find a Public Notary here.

How to submit your ID

Please email it to

You’ll receive an auto-acknowledgement of your email. At this point, please consider your account verified unless you hear otherwise from us. We’ll only contact you if we need further documents.

1. Sign-Up Online Now

It takes less than 60 seconds to sign-up and you’ll get your first month for just £1.

2. Start Using The Address

After payment, we’ll instantly confirm your new address which you can start using immediately.

3. We Receive & Handle Your Post

When we receive post for you, we’ll handle it as you’ve instructed us to.

Personal & Business

Suitable for both personal & business users.

Receive Unlimited Post

Our packages have no restrictions.

Real Street Address

Located in Central London, EC1.

Flexible Mail Handling

Forward / Scan + Email / Hold

Instant Activation

Start using the address today.

Secure & Confidential

A reliable and discreet service.